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products & publications

Collector's Ink Subscriptions

CAC's statewide journal covers the latest industry issues, provides legislative updates, tips for smoother business operations and much more. Purchase a guest subscription for your clients or additional copies for your office.

Member Subscription= $50.00
Gift Subscription= $50.00
Non-Member Subscription= $150.00

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See the Collector's Ink article index here. (Members Only)

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Educational CD's

CD's of Seminars Educate Collector's Right In Your Office!

• "Anatomy of a Dunning Letter"

Join Jeanne L. Zimmer, with Carlson & Messer, LLP, when she discusses the items that should be in an agency's initial dunning letter, as well as items that should be avoided, in order to remain compliant with the FDCPA, the California Rosenthal Act, and the FCRA.

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• Beyond the Principal Amount...What Fees & Charges Can I Collect?

Developed and presented by Ronald H. Sargis, CAC General Counsel, Hefner, Stark & Marois. Have you ever asked yourself these questions? How much interest can I collect? What percent? What date does the interest start? What is the legal authority? Can I pass a "convenience fee" along to the debtor when he/she pays with a credit card? Can I assess a "collection fee"? At what point can I collect attorney fees?

This program is informative as Mr. Sargis walks you through the different laws regulating the collection of fees and interest. An expert in the collection industry, Ron has researched and written on this topic, and others, extensively.

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• FDCPA - An Essential Part of Collector Training

CD covering the FDCPA and the California Rosenthal Act. Presented in practical terms by Ron Sargis, CAC's General Counsel and nationally renowned expert on collection laws, covers the black, white and gray areas of these laws. Understanding the Fair Debt Collections Practices ACT (FDCPA) and the California Rosenthal Act are key to the success of your collection business. Collectors need to fully understand the laws governing collection activity. Not only will knowledgeable collectors help to keep you from being sued, but the ability for a collection agency to show that they have actively trained their collectors, will help you win a lawsuit.

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• Saving Money & Increasing Your Collection Mailing Efficiency

In this enlightening webinar format, presented by Villis Ozols of Dantom Systems, you will learn what state-of-the-art agencies are doing with their letter outsourcing to increase their collection mailing efficiency and to save themselves money. Solutions discussed include new money saving mailer formats, electronic mailing, custom treatments for your lists and mailing analytics.

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• Saving Time & Money By Taking Your Office Paperless

Are filing cabinets stacking up around your ears? It seems every agency struggles with the ever-growing number of file cabinets needed to store records. Are you finding it harder these days to keep documents secure and in compliance with promises you have made with clients about keeping their file confidential? Sean Escobar and Patrick Lozano discuss various technologies and web solutions available to make your office virtually paperless. Learn how to keep your data safely secured in encrypted formats, away from the hands of identity thieves, and how doing this will save you money and valuable resources.

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• Sexual Harassment Awareness Training

AB 1825 mandates that employees with 50 or more employees must provide sexual harassment training to each supervisor and manager once every two years, and to each supervisor and manager within six months of the assumption of their position. AB 1825 also states that all employers must take all reasonable measures to promote a sexual harassment-free work environment. This program presented by Mari Bradford of CEA, meets the specific quality standards for the required training to include the following topics: Importance of Training; Respect and Professionalism; Harassment and Sexual Harassment (including California’s Hazing Law); Discrimination – the protected classes; Harassment Scenarios; Employer Liability and Defenses; and Complaint Procedures.

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• The Nuts & Bolts of Bankruptcy and Managing Bankruptcies in Your Agency

Two industry experts, Ron Sargis and Lloyd Dix, in this two-fold teleseminar first provides an overview of bankruptcies, including the differences between Chapter 7, Chapter 11 and Chapter 13 filings, the basic mechanics of bankruptcy and whether or not the debt is dismissed by the filing. The second part focuses on managing bankruptcies in your agency, specifically the minimum actions you must take for all bankruptcies, organizing agency workflow to manage the bankruptcies and evaluating when you should continue to invest resources to collect the debt.

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Additional Products

• Sample Employee Handbook CD Format

CAC & CEA also have a Sample Employee Handbook available in CD format available to members for only $50. This sample employee handbook is a comprehensive employee manual containing sample employment policies from which to choose in developing an employee handbook. An employee handbook is critical to your business because it not only reflects your company culture but it establishes your operating procedures which can later protect you from employee lawsuits. This handbook, available in a CD format for your convenience, complies with all California labor laws and employment mandates.
Available in both English and Spanish.

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• Employment Law Poster - 2010

CAC & CEA are offering the required Federal & State Employment Law Poster. You can purchase the new 2010 poster for only $35.95 as a member. California Association of Collectors & California Employers Association have joined forces to bring you the required Federal & State Employment Law Poster. Due to recent changes that have been made, employers are required to place this poster in their office. Posters meet current state & federal law posting requirements.

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• Membership Plaque with Year Plate

CAC is offering membership plaques The plaques are 9"x12" and are made of handsome hardwood. The upper brass plate is laser-engraved with your agency's name and the year your membership in the association began. The smaller brass plate is engraved with the current membership year. These plaques are a one-time only purchase of $150.00.
You will not need to buy a new plaque every year.

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• Year Plate for Membership Plaque

Each year, for a minimal fee of $10.00, CAC will send a new plate engraved with the current membership year.

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